Shipments are occasionally prematurely marked DELIVERED by the post office. Please allow a few business days for the package to arrive after it has been marked as DELIVERED.
If you opted out of package protection on your order, we recommend reaching out to your local post office. The vast majority of the time, the post office is able to assist in locating a missing package that is wrongfully marked delivered.
We are unable to assist with shipping related questions once a package has been turned over to the shipping service.